Your satisfaction is our priority. If something isn’t right with your order, returning it is simple.
Return Window
Request a return within 7 days of receiving your order.
Free Return Shipping
We cover return shipping for defective products, size/color mismatch, print issues, or wrong item sent.
How to Return
- Call our hotline +8801683535141, email kagetownofficial@gmail.com, or message us on Kagetown Facebook Page
- Items must be unused, unwashed, with original tags and packaging
- We’ll arrange pickup for eligible returns
Refunds
Once we receive your return, refunds are processed within 1 business day to your original payment method.
Our Promise
We stand behind our products. In rare cases, we may issue a refund without requiring return — because your trust matters most.